Frequently Asked Questions

Q. How can my business benefit from outsourcing its benefit administration?
A. Outsourced Benefits Administration promises tremendous potential for both you and your employees:

• Reduce administration costs by up to 70%
• Save time with our enrollment services and advanced web technology
• Expand your benefits offering by partnering with NetBenefitsPlus
• Increase productivity by eliminating excess paperwork, reducing telephone calls and outsourcing previously mundane administrative tasks
• Boost profitability by cutting expenses associated with open enrollment, benefits inquiries, employee record updates, paper benefit materials, not to mention eliminating the hassles and extra workload shouldered by our benefits staff

Q. Is my enrollment information safe online?
A. YES! NetBenefitsPlus utilizes strict security protocols to protect the privacy of your personal information. These security measures are employed on two levels to give you maximum security. First, NetBenefitsPlus safeguards your data privacy with a complex system of fully-redundant firewalls, state-of-the-art 128 bit encryption technology, physical level data protection and database software which automatically records changes and user access.
Secondly, employees are issued a unique password, which allows only authorized users to enter, update and view their personal enrollment information. All other access is denied. A security hierarchy is established for managers and administrative users to help your staff oversee the enrollment process.

Q. How does my employee data get into the NetBenefitsPlus system?
A. It's simple. If your data is available in an electronic format such as a spreadsheet or database, information can be quickly uploaded directly to the enrollment and eligibility system. If your information is currently contained in paper files, we'll help you determine which information can be better handled electronically and identify any data that must remain available as a paper process. Regardless of your current data configurations, NetBenefitsPlus can work with you to easily transition to an automated benefits enrollment system.

Q. What if NetBenefitsPlus doesn't currently work with my insurance company or payroll provider?
A. No problem. NetBenefitsPlus can easily integrate new interfaces with an insurance company or payroll provider. Our state-of-the-art systems are generally compatible with most provider systems. NetBenefitsPlus technology experts can efficiently build additional interfaces with existing insurance companies and providers or create an entirely new interface to work with your company's benefit partners.

Q. Benefits Administration outsourcing sounds like an ideal solution, but I've heard it's expensive to set up. Is this an affordable option for my company?
A. With NetBenefitsPlus there are not set-up or implementation fees. Our system is unique in that it totally eliminates any need for capital investment, such as software and hardware. Using NetBenefitsPlus should introduce some dramatic cost savings (and greater business profitability) by increasing employee productivity and eliminating the cost of printing paper enrollment materials.

Q. How long does it take to get started?
A. Your online enrollment solution can be up and running in as little as 60 days.

Experience happier, more productive employees as they will understand the value of the benefits you provide